Have any questions? You’ve come to the right place. Our courses are designed for active and curious students, so the fact that you’re here is a good start. We’ve put together a list of some common questions we’re asked about our courses. If you still have questions after reading this, please don’t hesitate to reach out or chat – we’re more than happy to help.
Yes, all awarding bodies are the same and the qualifications they accredit are the same. This is because the standards and qualifications are written by sector skills councils and approved by Ofqual. All awarding bodies are regulated by Ofqual including CACHE, NCFE, City & Guilds, Edexcel, OCR etc. The qualification is no different and the certificate is equally recognised no matter who it is accredited by.
In 1981, the Northern Advisory Council for Further Education (NACFE), which was established in 1947 to co-ordinate further education provision throughout the nine LEAs, merged with the NCTEC to become the Northern Council for Further Education.
When the further education sector was incorporated (made independent of the government) in the early 1990s the company felt the old name was incompatible with their new national focus and has since then been identified simply as NCFE with the letters no longer being an acronym.
If you’re already working in a school we recommend our Teaching Assistant: Supporting Teaching and Learning in Schools Certificate RQF Level 3 course. It has the requirement of 50 hours practical assessment in the classroom so you must be working in a school for a minimum of 7 hours per week to be able to enrol on it. This course is an NCFE CACHE Accredited course and gains 32 credits. You’ll need to complete a mix of written assignments and practical assessments for this course and you cannot pass this course without completing the required observational tasks. We do not have the facilities to offer any work placements so you’ll need to find your own employment within a school.
If you don’t yet have a work placement, you can still enrol on our RQF Level 3 Award in Supporting Teaching and Learning in Schools course and upgrade your course as soon as you’re ready. We give you all the extra modules from the 32 credit work-placement course above so you’re fully prepared if ever you do decide to upgrade. All your RQF credits can easily be transferred to the work-placement course, meaning there’s no need to repeat any work you’ve already completed. Please note that there are additional fees if you wish to upgrade your course.
If you’d like to upgrade your course at any-time, please call our education team on 01722 250012 and they’ll be happy to help you.
You may apply for your NUS card on-line, as soon as your enrolment’s completed. Joining up is a very easy process and it usually takes 10 days for your card to be issued.
To apply for your NUS card please visit: NUS Card Application Form
You answer your assignments by writing or typing your answers into essay style explanations. These explanations can also include graphs and spider diagrams to help explain your answers. We encourage students to use the Harvard Reference system in their personal learning journal ( where you write down the source of your answer ). Once we receive your assignment we follow set RQF guidelines for marking your work – it is assessed by an internal assessor and their work is then checked by an internal verifier. We also have random inspections done by independent external verifiers ensuring we meet the highest standards.
Enrolments are open every day of the year. We send out your course for next working day delivery, getting you started as quickly as we can.
No, this course award does not require you to be working in a school. Your course has been written and designed so you can study at home with the peace of mind having your own friendly tutor at hand to help you every step of the way. We’ll provide your learning journal to meet the full RQF criteria needed to gain your recognised OFQUAL Level 3 qualification. Best of all, because we send out the full Level 3 course syllabus, it’s easy for you to upgrade at any-time to one of our work placement courses if you ever need to. If you’d like any further help or advice please contact our helpful student support team, who’ll be happy to answer your questions. They can be contacted by telephoning 01722 250012 or e-mailing:- email@example.com
We encourage and welcome international students to join our learning community. All of our courses are specifically designed to be delivered via Distance Education and Home Study. The question papers for your course can be completed from the comfort of your own home. There will be no need for you to attend any physical location like a test centre or our campus. We can post out the printed course handbooks anywhere in the world for an additional fee of £35 to Europe or £65 to the rest of the world.
All work assignments can be completed for free on-line and there is no extra charge for this.
No, you are continually assessed throughout your course by written assignments. There are mandatory RQF assignments that need to completed and passed to gain your level 3 RQF award. Tutor feedback is provided after each assignment and if any help is needed to pass an assignment, your tutor will be on hand for you to get in touch with. Once you have passed your RQF assignments, that’s it – there’s no big final exam.
No, you do not need a computer to complete this course. Your course is delivered in printed book form and you can choose to complete your assignments by handwriting or by computer, submitting your assignments either by paper or e-mail. We find some people prefer to handwrite their work while others prefer to use e-mail. Generally e-mail is the quicker and safer option as you don’t have to wait for Royal Mail to deliver your work and there’s less chance of it going missing. The majority of colleges are unable to offer the dual submission service we offer as it’s a lot easier for them not to have to deal with assignments that arrive by post.
Don’t worry, your tutor will give you feedback and advice as to where you could improve, and will ask you to resubmit your assignment once you have reworked it.
No, this course presumes no previous experience and designed to teach you how to become a Teaching Assistant from the ground up. You should have a reasonable standard of literacy.
Yes, we run a small number of classroom based courses around the country. Please call our educational team on 01722 250012 for further information.
The easiest way is to telephone or e-mail your tutor directly and and they’ll be very happy to answer any questions you may have. You won’t find any frustrating switchboards or ticket systems with us, our student support is the best out there.
You will need to request an RMA (Return Merchandise Authorisation) for your returned course and refund. To request your RMA number please email firstname.lastname@example.org or alternatively call our student support team on 01722 250012 (local rate including mobiles). You can view our full refund policy on our website.
We can invoice your school directly for easy same day enrolment, providing you with the quickest route to a RQF qualification. For same day enrolment simply fill in this form and we’ll take care of everything else for you. Alternatively please call our education team on 01722 250012 and they’ll be happy to help get your staff enrolled quickly and easily.
We offer a continuous enrolment system, letting you enrol whenever you are ready. To enrol by telephone please call the college on 01722 250012 between 9am and 4pm Monday to Friday. You may also enrol on-line 24 hours a day by clicking the enrol button to the right of your screen. Your course will be posted out to you as soon as your enrolment has been processed. It will normally arrive the next working day.
The RQF guideline for this course is 80 study hours. From experience we realise that not everyone can work to this time-frame so we’re pleased to offer you a period of 12 months to complete it. If after 12 months you still need some extra time, we can extend it by special arrangement.
For the Level 3 Award course there are 4 mandatory QCF assignments. RQF is the national credit transfer system for education qualifications in England, Wales and Northern Ireland. These 4 mandatory assignments are regulated by OFQUAL and upon successful completion of all 4 assignments you will gain your RQF Level 3 Award certificate. If you later decide you’d like to progress to a higher level course we can easily transfer your RQF credits for you, meaning that you wont have to repeat the same lessons twice.
The questions are in question and answer format. Your answers will be in short essay style and you can enhance your work by including charts, diagrams and referencing any 3rd party sources used in your answers. There are no multiple-choice questions, true or false or single word answers. You can use as many words as you would like in your answers and be assured that you can successfully answer all the questions from your course materials.
The majority of distance learning is done on-line however we fully understand some students prefer completing their assignments by hand. We are proud to be able to accept assignments either by post or by e-mail. To submit an assignment you simply either post or e-mail your work in to us. A full record of all your contact with the college is kept for RQF accreditation purposes.
This is rather dependent upon the individual student and their personal background. All of our courses have been written and structured especially for home study so you’ll find your course material written in a clear, concise and easy to understand format. If you would like to discuss this further please do not hesitate to contact our friendly course advisor’s on 01722 250012 and they’ll be more than happy to help you.
Yes, this is a nationally recognised RQF award, the course is accredited by NCFE CACHE, who are regulated by the Office of the Qualifications and Examinations Regulator (OFQUAL) in England, The Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales, and the Council for Curriculum Examinations and Assessment (CCEA) in Northern Ireland.
The RQF Framework is a system for recognising skills and qualifications at a national level by awarding credit for qualifications, and for smaller individual learning outcomes (or “units”), which can be “banked” to make up a larger or more inclusive accreditation. It is a very flexible system, which allows learners to gain qualifications at their own pace, and through routes such as distance learning which suit their own personal circumstances. RQF enables courses, qualifications and accreditations obtained by students in a wide variety of subject areas to be effectively “benchmarked” or measured against diverse and otherwise unrelated subjects according to difficulty and quantity of study time required. In this way, achievements can be recognised and rewarded through the award of credits and qualifications at a nationally recognised level, regardless of the subject matter studied.
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OFQUAL have listed this course as 80 study hours but it really depends on how much study you are able to put in. There is a 12 month time limit to completing your course and there are no penalties for completing the course as soon as you can.
As soon as your enrolment is complete you will have your own personal tutor who’s there to help as much as you may need them. The easiest way to contact your tutor is by telephoning them directly and they will be able to help you in real time, live on the telephone. If you prefer, you can contact them by e-mail and they will be more than happy respond to your query.
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